Cancellation done by Guest:
In the event that the guest chooses to cancel the visit, then he/she must notify us within a fixed time limit alongside the copy of the payment receipt/email confirmation issued by us. Such cancellations will attract charges mentioned below.
Cancellation charges will be determined based on the gross tour cost, and it will also depend upon the tour commencement date and cancellation date. Cancellation charges for any kind of transportation ticket will be applied according to concerned authority’s rules. Air tickets are non-refundable and the cancellation charges shall be borne by the guest.
We will deduct the processing charges from the refundable amount.
Below amount will be collected as cancellation charges from the guest.
Note: Cancellation charges will be levied on the gross sum of the tour or service cost and not the actual booking cost as it may be discounted. For the customized tours, charges for cancellation will vary as per services you book.
Cancellation by Us:
If any service or tour is canceled by us because of any unanticipated reasons, then the guest will receive the full refund of the paid amount within seven working days from the cancellation date.
Refunds if any, for changes/variation/modification and/or tour cancellations will be paid to the guest through Account payee' cheque/ Cash/Net Banking/Cash deposit/PayPal (based on mutual consent) in INR at the current exchange rate on the date of the refund initiation, as per RBI Rules and Regulations,, regardless of whether the payment was made in foreign currency. We strive to expedite the procedure of refund. Nonetheless, it might take 7 to 14 working days for the refund process.
Refund will not be applicable: